Refund policy

Return & Replacement Policy

At Blossom Skin Care, customer satisfaction is important to us. If you receive a wrong, missing, or damaged product, you may request a return or replacement within 7 days of receiving your order.

Returns Eligibility:

  • Returns are accepted only within 7 days of delivery.

  • The product must be unused, unopened, and in its original packaging.

  • Items that have been opened, seal-broken, or used after delivery are not eligible for return due to hygiene reasons.

  • An unboxing video or clear photo of the damaged/wrong item is required as proof when submitting a request.

Refunds & Replacements:

  • We do not offer cash refunds on orders.

  • Once your returned item is received and inspected, an eligible replacement item or store credit / discount coupon will be provided.

Contact Us:

  • To request a return, please contact our customer support at support@blossompk.store or via WhatsApp within 7 days of receiving your order. Please include your Order Number, reason for return, and clear images/video of the issue.